LicenseMitra Legal Terms

Welcome to LicenseMitra

By accessing the LicenseMitra website and utilizing our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before proceeding with any transaction. 

Scope of Services 

• LicenseMitra operates as an independent, private business consultancy firm providing guidance, documents preparation, and application processing support for various government registration, licenses, and compliances (including but not limited to FSSAI, GST, IEC, MSME, IEC, LMPC, and BIS). 
• We are private consultancy and are not affiliated with, nor are we an official representative of, any government department or authority. The fees collected by us are strictly for our professional consulting and application processing services. 

Client Responsibilities 

• The Client is solely responsible for providing true, accurate, and up-to-date information and documents required for the registration or licensing process. 
• LicenseMitra holds no responsibility if an application is rejected by the government authority due to the submission of incorrect, incomplete, or fraudulent documents by the client. 

Application Processing & Government Timelines 

• While we strive to ensure rapid and error-free submission of your application, the final approval and processing timelines are entirely at the discretion of the respective government departments. 
• LicenseMitra shall not be held liable for any delays caused by government portal maintenance, department backlog, or officer-level processing delays. 

Intellectual Property 

• All content, text, graphics, logs, and branding elements present on the website are the exclusive property of LicenseMitra. Unauthorized copying, distribution, or commercial use of this material is strictly prohibited. 

Limitation of Liability 

• In the event of any indirect business loss, operational interruption, or technical glitches related to government portals, LicenseMitra's maximum liability will be strictly limited to the professional consultancy fee paid by the client for that specific service. 

Limitation of Liability & Service Timelines

• Any timelines provided for service delivery or work completion by LicenseMitra are strictly estimations and shall not be construed as a guaranteed timeline or binding promise.
• The completion of work depends heavily on various external factors, including but not limited to government departments, regulatory authorities, and third-party service providers (such as Chartered Accountants, Company Secretaries, payment gateways, and postal services). Consequently, LicenseMitra offers limited warranties regarding specific completion dates.
• To the maximum extent permitted by applicable law, LicenseMitra (and its directors, employees, or affiliates) shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages or losses. This includes, without limitation, loss of business, data loss, profits, downtime, cancellation, or loss of access arising out of or in connection with the use of our services or platforms.